COVID-19 – KEEPING SAFE WHILE SERVING YOUR NEEDS

As part of our firm’s response to the global pandemic, and recognizing that our most important priority is maintaining the health and safety of our people, our clients, and our community, we are taking steps to limit all physical interaction.

The large majority of our staff are working remotely from their homes using secure online systems. Our office is open, but with substantially reduced numbers of people physically in the office. This allows us to maintain social distancing while continuing to operate and meet your professional service needs.

There have been extensions of deadlines to file tax returns and make tax payments.  However, we encourage our clients to continue to assemble their tax information to the extent possible, particularly as some clients may have tax refunds receivable.  Please see our newsletter for more details on the extension of deadlines here

When you have your records ready to pass along to us:

  • Please use electronic transmission of documents, either email or OneDrive (see below) where possible.
  • If you have a small number of documents and access to a fax machine, our secure fax number is 604-731-9923.
  • If you need to physically drop off records, or send them by courier, we have setup a secure drop off space in our reception area to protect you and our staff.
  • We are not presently scheduling in-office meetings; please contact your D&H advisor to book a telephone call or virtual meeting.

Please feel free to email or call us to request a link to a personalized, secure folder on the Microsoft OneDrive file sharing system so that you can “drag and drop” your electronic documents into an online folder to transmit them to us securely, quickly, and easily.

We also understand the Canada Revenue Agency has closed all or most of their offices. This means that we cannot send physical documents to them, but we can use electronic transmission to deliver most filings to them.

We wish you and your loved ones health and safety in these challenging times.

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